Choosing the right medical billing company for your healthcare practice is more than a financial decision; it’s a commitment to your patients, your team, and the long-term health of your business.
Many providers only realize the importance of this partnership after things go wrong: delayed payments, rising denials, poor communication, and lost revenue.
Here’s what we’ve learned from real clinics, real problems, and real solutions.
Not all billing companies are created equal. A billing partner that works with dermatologists may not understand the complexities of behavioral health or cardiology.
One orthopedic group we consulted had been using a generalist billing company. They were constantly under-coded, missing modifier 59s, and seeing high denial rates. Once they switched to a billing company specializing in surgical care, revenue increased by 32% in six months.
Denials are a fact of life, but how they’re handled makes or breaks your revenue cycle. A great billing company doesn’t just resubmit, they dig deep to find the root cause.
We worked with a pediatric practice where 18% of claims were denied due to coordination of benefits errors. The previous billing partner just resubmitted without fixing the insurance records. After choosing a reliable denial management service, denials dropped below 5% in 90 days.
A good billing company should never leave you guessing. You deserve clear, timely reporting and open lines of communication. You’re losing money if it takes them a week to respond to a denial inquiry.
One family practice told us, “We didn’t even know our AR was above 90 days until we asked for a custom report.” That’s unacceptable.
Tip: Insist on monthly revenue cycle reports, AR aging summaries, and access to a dedicated account manager.
In today’s environment, HIPAA compliance and secure data handling aren’t optional, they’re foundational. The right billing company will use encrypted systems, offer EHR integrations, and follow all CMS guidelines.
A solo practitioner we helped had been working with a small billing outfit that still used spreadsheets and email to send claim data. Not only was this risky, but it also caused weeks of unnecessary delays.
Tip: Ask about their clearinghouse, encryption protocols, and audit trail systems.
Our goal is to streamline your healthcare revenue cycle management, give you the financial freedom your practice deserves, and take control with a partner specializing in provider RCM optimization and services excellence.
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Your billing partner should grow with your practice. Whether you’re opening new locations, adding providers, or introducing telehealth services, your billing company should adapt quickly and seamlessly.
We’ve seen practices outgrow their billing companies and suffer for it, like a mental health clinic that added five therapists in six months but saw billing delays spike due to a lack of staff capacity.
Tip: Ask how they handle account expansions and what turnaround times they guarantee.
Behind every claim is a patient and a story. A billing company that understands this doesn’t treat your practice like an account number. They become part of your team.
One of our clients said, “We used to feel like just another spreadsheet to our old billers. Now, I get check-in calls and reports before I even ask.” That kind of service builds trust and results.
Tip: Choose a billing partner who sees your success as their mission, not just a contract.
At the end of the day, your medical billing company should be more than a vendor. They should be your financial advocate, fighting denials, maximizing revenue, and making sure your focus stays on patient care.
A few right questions now can save you years of frustration (and thousands in lost revenue). Choose wisely and don’t settle.
Need Help Finding the Right Billing Partner?
At cures, we’ve helped hundreds of practices like yours increase collections, reduce AR, and gain peace of mind. Our experts are here to listen, analyze, and deliver billing that works.
Explore our Medical Billing Services or Request a Free Billing Audit.
A medical billing company handles claim submissions; payment posting, denial management, and follow-ups with insurance payers helping your practice get paid faster and more accurately. Think of them as your financial backbone.
Outsourcing can decrease billing errors, improve revenue collections, and free up your staff to focus on patient care. One of our clients saw a 40% drops in claim denials just by switching to a dedicated billing team.
Ask for references, experience in your specialty, their average denial rates, and what reporting they provide. Transparency, responsiveness, and security compliance are key signs of reliability.
Yes, many billing companies offer coding support or have certified coders on staff. That means better claim accuracy, fewer denials, and compliance with ever-changing payer rules.
It depends on the size of your practice and EHR system, but most reputable billing companies can onboard you in 2–4 weeks with minimal disruption.
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We are a team of national medical billing service experts based in Astoria, NY, committed to providing ongoing value to our customers. We leverage technology and implement best practices to provide high-quality and cost-efficient medical billing solutions from domestic locations, enabling customers to achieve their business goals. Cures Medical Billing is the best option for any medical billing needs.
Medical billing around Astoria, NY, and beyond is our core competency and our specialists will efficiently manage all your billing needs. Our medical billing specialists have over 12 Plus years of experience with all security technologies to ensure data integrity for our customers. Using our medical billing service, anyone can make their medical billing task less resource-consuming.
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